Tile and Grout Cleaning FAQ

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We are here to answer any of your questions relating to tile and grout cleaning.
Keeping tiled floors clean can be a tough task, and grout can be particularly stubborn. The most common cause of dirty grout is using too much water and detergent while you’re washing the floor. Here’s why. Grout is very porous, which is why it is effective at protecting your tiles. However, every wipe or wash to your floor, the dirty water from it contaminates your grout. This creates a black film that can be difficult to remove and in humid areas, be a breeding ground for bacteria and mould.
Natural tiles such as slate, marble and limestone are all porous and need to be sealed. Our tile cleaning system is safe for all-natural stone tiles and we can apply a clear, penetrating sealer to protect your tiles from dirt and impurities for many years to come.
Sealing will make cleaning natural tiles easier as well, as the surface will be less porous. A clear penetrating sealer repels water and oil-based contaminants and will prevent stains.
Offer is subject to a maximum area of 44 square metres, with 30cm square tiles. This offer is valid for a standard cleaning service. Price will vary for very heavily soiled tiles, smaller tiles or other issues that may affect the condition of the tile such as wax coatings. Minimum price for tile and grout cleaning service is $300 and the typical price per square metre is $9 – $11.
Since grout lines are porous, cleaning it requires specially made cleaning solutions that draw out the grease, grime and contaminants. Some of the toughest contaminants to remove are the residues from cleaning solutions and soap scum in the bathroom and laundry.
The cleaning solutions need to be agitated with a grout brush or high-speed polisher and flushed away with a high-pressure cleaning system. A skilled professional tile and grout cleaner will achieve the best possible cleaning results.
Unfortunately the chemicals we often use to clean them build up and make the grout look dirtier. Really strong cleaners like bleach and mould killers can not only destroy the grout but can get in behind the tiles, causing them to loosen and eventually fall off the wall or lift from the floor.
